Top questions

Normally, flight ticket can't be transferred to another person.

If the name and gender in your ticket are not identical to the ones in your ID, you may send us a request to correct the details.

Please note that even minor name corrections may be prohibited or allowed for a certain fee depending on the airline's rules, the agency service fee may also apply.

To send a name correction request, please:

1. Log into the site and enter "My account" – "My orders" – "Flight tickets" – "Booking #" – "Edit order" – "Change passenger information";
2. to the request, attach a passport or ID copy of the passenger whose data need changes;
3. leave a comment for our Customer Care Service if you wish to add additional information to your request.

Please note that this procedure may take up to two weeks. Our Customer Care Service will contact you via email as soon as the issue with the airline has been settled.